Luke Richards-Smart
Quality Engineer

Get to know Luke

Luke is Quality Engineer at INDO Lighting.  He has full responsibility for the company’s Integrated Management System, maintaining compliance to ISO 9001:2015 and the adoption of ISO 14001:2015, continual improvement, quality control, supply chain quality, NPI and process engineering.

Luke’s background

Prior to INDO I spent five years in the CNC machining sector, employed as a Quality Engineer at Lipco Engineering and before that as Quality Manager at fellow SME Nu-Tech Engineering. Both companies provide sub-contract multi-axis machining services to various industries including Tier-One Aerospace, Defence, Oil and Gas, Rail and Automotive.

Previous duties have included assisting in the transition to AS9001 D, Continual Improvement initiatives, NPI projects, Mechanical Inspection, CMM programming/setting/operating (PC-DMIS), liaising with customers and suppliers, 8d, 5 Why, RCCA, AS9102 FAIR’s, auditing, creation and implementation of inspection time reduction initiatives and advising staff in mechanical inspection good practice.

First career stages were in injection moulding as a night-shift Inspector for a large US company at a factory in Christchurch then as Quality Assurance Assistant at one of the UK’s largest gas and electric fireplace manufacturers.

What Luke enjoys about the lighting industry

Industry compliance is extremely dynamic which keeps my role interesting

He’s proud of and gets job satisfaction from…

  • Achieving compliance to ISO 9001:2015 with INDO
  • Authorising the release of products for dispatch

What are Luke’s main hobbies outside of work?

Growing veg on our allotment, our house rabbit, environmental protection and animal rights.