Customer Feedback

If you would like to leave feedback, whether that’s constructive criticism or to celebrate something we’ve done well as a team (or individually) you can do so here!  We just ask you to score us on the basic question of how likely you are to recommend INDO and then give us as much detail as you like to explain the reasons behind your score.

Asking this single question forms the basis of the Net Promoter System® – an internationally recognised measure of customer satisfaction – It is an approach that requires and inspires INDO to do the right thing by all its customers and employees. Earning customers’ trust and loyalty is very important to us and we are keen to benchmark and track our performance using this single metric so that we continue to deliver the best possible customer service…and put things right when we need to.

By completing and submitting the required fields in the form above, which include some personal data, you agree that the information you provide will be used for the purposes of resolving your issue and helping ensure satisfactory customer support.  If you leave us a nice comment, we trust you will be happy for us to add it to our testimonials library.  Please let us know in the comments box if you do not want your testimonial published.

INDO is committed to safeguarding your privacy and will never pass your personal data to any third party.  If you would like to read INDO’s data privacy policy, please click here.