Asking this single question forms the basis of the Net Promoter System® – an internationally recognised measure of customer satisfaction – It is an approach that requires and inspires INDO to do the right thing by all its customers and employees. Earning customers’ trust and loyalty is very important to us and we are keen to benchmark and track our performance using this single metric so that we continue to deliver the best possible customer service…and put things right when we need to.
By completing and submitting the required fields in the form above, which include some personal data, you agree that the information you provide will be used for the purposes of resolving your issue and helping ensure satisfactory customer support. If you leave us a nice comment, we trust you will be happy for us to add it to our testimonials library. Please let us know in the comments box if you do not want your testimonial published.