{"id":23784,"date":"2023-10-18T23:36:51","date_gmt":"2023-10-18T22:36:51","guid":{"rendered":"http:\/\/indolighting.com\/?p=23784"},"modified":"2026-09-29T20:15:16","modified_gmt":"2026-09-29T19:15:16","slug":"uued-tooriistad-klientidele","status":"publish","type":"post","link":"https:\/\/indolighting.com\/et\/uued-tooriistad-klientidele\/","title":{"rendered":"Uued t\u00f6\u00f6riistad klientidele"},"content":{"rendered":"<p><strong>Koost\u00f6\u00f6 tarnijatega peaks muutma\u00a0Teie elu lihtsamaks ja looma m\u00f5lemale poolele kasuliku suhte, t\u00e4nu millele saate omakorda pakkuda oma klientidele vajalikke tooteid ja\u00a0teenust \u00f5igel ajal ning oodatud kvaliteediga.<\/strong><\/p>\n<p>Seep\u00e4rast keskendub INDO k\u00f5rgetasemelisele klienditeenindusele ja j\u00e4rgib k\u00f5igis \u00e4ritegevuse valdkondades pideva t\u00e4iustamise p\u00f5him\u00f5tet.\u00a0 Sel aastal on meie meeskond t\u00f6\u00f6tanud mitme t\u00f6\u00f6riista kallal, mis aitavad kliente tarneahela eri etappides.<\/p>\n<h4><strong><a href=\"\/?page_id=2213\" target=\"_blank\" rel=\"noopener noreferrer\">1. UMSUG-koodi koostaja<\/a><\/strong><\/h4>\n<p>Lihtne allalaaditav fail, kuhu kliendid saavad sisestada oma INDO toote spetsifikatsiooni ning saada kohe k\u00f5ige ajakohasema UMSUG-koodi ja kehtiva v\u00f5imsuse.<\/p>\n<h4><a href=\"\/?page_id=2213\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-8999 alignnone\" src=\"https:\/\/indolighting.com\/wp-content\/uploads\/2019\/09\/UMSUG-charge-code-tool-300x154.jpg\" alt=\"\" width=\"300\" height=\"154\" srcset=\"https:\/\/indolighting.com\/wp-content\/uploads\/2019\/09\/UMSUG-charge-code-tool-300x154.jpg 300w, https:\/\/indolighting.com\/wp-content\/uploads\/2019\/09\/UMSUG-charge-code-tool-600x308.jpg 600w, https:\/\/indolighting.com\/wp-content\/uploads\/2019\/09\/UMSUG-charge-code-tool.jpg 703w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/h4>\n<h4><strong><a href=\"\/?page_id=8746\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>2. Uus veebip\u00f5hine tagastusprotsess<\/strong><\/a><\/strong><\/h4>\n<p>1. oktoobril k\u00e4ivituv t\u00f6\u00f6riist annab klientidele parema kontrolli probleemsetest valgustitest teavitamise, t\u00f5rkeotsingu ja tagastamise \u00fcle.\u00a0 Meie spetsiaalselt loodud veebivorm sisaldab mitmeid tehnilisi kontrolle ja n\u00f5uandeid, mille t\u00f6\u00f6v\u00f5tjad saavad l\u00e4bi k\u00e4ia (ja millega arvestada) enne valgusti tagastamiseks eemaldamist.<\/p>\n<p>Kliendid saavad kogu protsessi l\u00e4bida ise v\u00f5i koos oma kliendihalduriga.\u00a0 Ka siin on meie eesm\u00e4rk muuta k\u00e4sitlemine t\u00f5husamaks, v\u00e4hendada tarbetuid viivitusi, tagades, et kogu vajalik teave on kirjas, ja parandada INDO tagastuskogemust.<\/p>\n<p>Pange t\u00e4hele: selle vormi k\u00e4ivitamine ei t\u00e4henda, et ootame klientidelt rikkeid.\u00a0 Oleme kindlad, et t\u00e4nu Direct Drive\u00ae tehnoloogia kvaliteedile ja t\u00f6\u00f6kindlusele ei ole klientidel palju tagastada.\u00a0 Varajasi ja juhuslikke rikkeid esineb siiski alati, seega on meie arvates parem olla realistlik ja pakkuda v\u00f5imalikult sujuvat tagastusprotsessi.<\/p>\n<h4><a href=\"\/?page_id=8672\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>3. Paigaldusjuhendid veebis<\/strong><\/a><\/h4>\n<p>Kogu meie Direct Drive tootesarjas v\u00f5etakse kasutusele INDO valgustite uus kujundus ning peagi lisatakse \u00fcksikute toodete siltidele ja pakenditele ka lingitud QR-koodid.\u00a0 Lisaks lisatakse paigaldusjuhendite digitaalsed koopiad veebisaidile nii toodete lehtedele kui ka \u00fchte kiirotsingu teegilehele, mille leiate <a href=\"\/?page_id=8672\" target=\"_blank\" rel=\"noopener noreferrer\">siit<\/a><\/p>\n<p><a href=\"\/?page_id=8672\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-9002 alignnone\" src=\"https:\/\/indolighting.com\/wp-content\/uploads\/2019\/09\/SiCURA_New-II-design-291x300.jpg\" alt=\"\" width=\"291\" height=\"300\" srcset=\"https:\/\/indolighting.com\/wp-content\/uploads\/2019\/09\/SiCURA_New-II-design-291x300.jpg 291w, https:\/\/indolighting.com\/wp-content\/uploads\/2019\/09\/SiCURA_New-II-design.jpg 600w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/a><\/p>\n<h4><strong><span style=\"color: #00a5db;\">4. Telefonis\u00fcsteemi uuendus<\/span><\/strong><\/h4>\n<p>L\u00f5petuseks: regulaarse klienditeeninduse \u00fclevaatuse k\u00e4igus leidsime, et INDO keskjaama helistamise kogemus ei olnud nii sujuv, kui see peaks olema.\u00a0 N\u00fc\u00fcd on kasutusel uus ja t\u00e4iustatud k\u00f5nede haldamise s\u00fcsteem, mis tagab klientidele t\u00f5husama ja isikup\u00e4rasema teeninduse.<\/p>\n<p>Nagu alati, ootame Teie tagasisidet selle kohta, ettepanekuid edasisteks parandusteks v\u00f5i arvamust INDO teeninduse mis tahes aspekti kohta: selleks <a href=\"\/?page_id=239\">kl\u00f5psake siin<\/a><\/p>\n<p>[gdlr_space height=&#8221;30px&#8221;]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Koost\u00f6\u00f6 tarnijatega peaks muutma\u00a0Teie elu lihtsamaks ja looma m\u00f5lemale poolele kasuliku suhte, t\u00e4nu millele saate omakorda pakkuda oma klientidele vajalikke tooteid ja\u00a0teenust \u00f5igel ajal ning oodatud kvaliteediga. Seep\u00e4rast keskendub INDO k\u00f5rgetasemelisele klienditeenindusele ja j\u00e4rgib k\u00f5igis \u00e4ritegevuse valdkondades pideva t\u00e4iustamise p\u00f5him\u00f5tet.\u00a0 Sel aastal on meie meeskond t\u00f6\u00f6tanud mitme t\u00f6\u00f6riista kallal, mis aitavad kliente tarneahela eri etappides. [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":9002,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[130],"tags":[132],"class_list":["post-23784","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-general-business"],"_links":{"self":[{"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/posts\/23784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/comments?post=23784"}],"version-history":[{"count":1,"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/posts\/23784\/revisions"}],"predecessor-version":[{"id":23785,"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/posts\/23784\/revisions\/23785"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/media\/9002"}],"wp:attachment":[{"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/media?parent=23784"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/categories?post=23784"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/indolighting.com\/et\/wp-json\/wp\/v2\/tags?post=23784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}