Find out what other customers have said...
“Great communication, quick turnaround of equipment” “This year has been a challenge for all, and INDO has ensured that I have had stock of materials needed to help me keep my contracts running. No delays, good communication. Always on time,”
Fantastic team… slick processes and a very quick turnaround.
“Provide a good competitively priced product with excellent customer service”
[customer email] Morning, just sent you a few photos of the Radius Lanterns. Not only do they look good, but the performance is fantastic, very impressive!
Westminster City Council have had a number of problems with the arcade illumination of Victoria Street over a number of years , the units were difficult to maintain and experiencing high fault levels. A number of potential solutions were considered but the most attractive all round solution was a relatively simple LED tube replacement from INDO. INDO supported the design team at WSP UK in providing all of the technical data so that robust system comparisons could be undertaken. This straightforward solution has delivered beyond expectation, while it delivers the energy and maintenance savings expected for any project today, it has also delivered excellent uniformity at the colour temperature of 3000k required by Westminster. The environment is now warm and inviting and unit failures are a thing of the past. This project has been very successful and currently giving no cause for concern and is demonstrating value for money.
My appalling photography skills don't do your fantastic lights justice but the Chancery lanterns are now installed and we are really pleased with how they look and operate.
We wanted to find a good value lantern but also, because SOX replacement lamps are so expensive and hard to come by, something that could be used as a maintenance lantern – a cost effective lantern that will do the same job well and keep the public happy. Our contact at INDO was very approachable and knowledgeable. He came in and provided us with a sample, did a demonstration and explained that we could do a trial. It was very easy to deal with INDO and the results have exceeded our expectations.
INDO Lighting UK has provided excellent service, products and technical back up to the highways department at the Royal Borough of Kensington and Chelsea for over four years. The Council has benefited from reduced energy and maintenance costs.
The energy savings per capital costs are impressive. We have always found INDO Lighting to be very professional and open to new ideas and concepts, with a range of products that is growing all the time.
In all, the INDO solution exceeded expectations on all fronts. INDO have proved to be a very reliable innovative company that offer excellent customer service both pre and post project. I would not hesitate to recommend the company or their products.
I first learned about INDO when Paul Nelson contacted me and I decided to choose them based on the positive feedback from similar plant growth institutions in the UK and their 10 year warranty. My experience dealing with INDO has been very good; Paul visited our site, understood our requirements, and the ELEMENT lights arrived promptly after ordering. The service from INDO has been excellent. The INDO products have been excellent as well, providing good all-round plant growth. We are growing various crops, including Arabidopsis, Wheat, Barley, Tomato, Strawberry, and Quercus sp and were previously using HPS lights. INDO were quick to resolve any issues and queries that came up during installation. I would definitely recommend INDO to other clients.
…the new CHANCERY fittings have been installed today and look really good… Stunning! The improvement and enhancement to the conservation area and along to the surgery looks amazing
“Previously we had some very poor lighting, with fixtures that were often out. Getting the right sort of light that did not affect our neighbours and was energy efficient, was our main concern from the outset. The INDO lights have made a massive improvement; students feel safe and the steps leading to and from the car park are much better lit. We’ve been particularly impressed with the light levels achieved and the fact that the AIR2s seem to fit onto any existing pole. And they look good too! These are good quality fitting that give plenty of light. The service I’ve received has been excellent, even when we had a couple of small issues with one or two fittings. INDO sorted everything out and I’d be happy to recommend them”
“The company is great to work with, the personnel are all very knowledgeable and resolve any issues very quickly… The INDO Air fitting has been a great success and we have had minimal complaints about light intrusion. Our client is very happy in fact since it has received the least amount of complaints so far of all lanterns installed in Milton Keynes.”
For the last six years Middlesbrough Council has sought to reduce its carbon emissions as part of its ongoing commitment to help manage climate change. The introduction of LED products into this area has made a long term positive impact on this issue so finding the right product for the task in hand has never been more important. Working with INDO Lighting we have managed to tackle several different aspects of lighting through a bespoke and flexible approach… Our enthusiasm for finding solutions is more than matched by their enthusiasm to provide them. INDO lighting have shown their willingness to provide solutions for quite a range of lighting aspects, including assistance with design and implementation of the work. I am looking forward to working alongside them on other projects in the future.
I would like to take this opportunity to express our thanks and let you know how impressed we have been with the innovative nature of INDO Lighting…. Since the lighting has been installed I am very pleased that we have had zero failures to date. I look forward to doing more business with you in the future. Thank you for your great efforts.
Very successful, reliable product with over 50% energy saving, eliminating maintenance visits for the next 7-10 years, enabling savings on revenue budget.
…Failure rates to date are very good… out of the 8200 fittings that have received the retrofit we’ve had just 6 or 7 failures, which is really very low. INDO has come up with its own solution to a problem that’s different to everyone else. The gear tray is a good product at a competitive price. We now have a quality LED product in a quality lantern and with no future driver changes to programme in
“my electricians rave about the robust units and how easy they are to install.”
Service from INDO has been absolutely brilliant. We were introduced to the product initially for the first job in Jedburgh and it was unbelievable how easy the products (PLLS and T8) were to use and install. There’s no flicker, they start really quickly and give off good quality light. With the savings we are making on energy this is helping with budgets and with carbon footprint – they’re really good. You just plug in the lamp as normal and the small fuse into where the starter was located and walk away, leaving them to do their job and you don’t have to go back. We’ve had zero failures since the first units were installed back in 2015. In particular, one underpass regularly floods, such that the lamps are under the water-line and they still continue to operate! We’re very pleased with the INDO products and will definitely be using more in the coming year.
“We were really pleased with how the project went and the savings achieved. The INDO product has more than met all our expectations.”
“The sample (AIR1) was easy to fit and install with minimal fuss and saved on time compared to a standard lantern.”
“We’ve had no problems with the lantern. They were very quick to install and we’ve had very few failures; just 4 so far out of 2,000 units, two of which were external photocell issues”
Your support this year have been outstanding and has helped me greatly to develop relationships with my customers and meet their expectations with quality, service and cost.
…Many thanks for your help in getting the 20W Air1 Lanterns to me so quickly, fantastic customer service
Just to let you I have done a few night surveys of the area we rolled out the Retro-Fit Gear Trays, looks great, I’m really pleased
INDO lighting have shown their willingness to provide solutions for a range of lighting aspects, including assistance with design and implementation of tunnel lighting in Midlothian. I am looking forward to working alongside them on other projects in the future
I wanted to pass on my thanks to you and your team for pushing these forward, it proves why INDO is our preferred provider of lanterns.